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Return Policy
Inside-Out Sports Return Policy Thank you for your purchase! We hope the entire order process has been a good one and that you’ll find it beneficial when ordering with us again. If by chance you’d like to return an item under our “No-Risk 14 day Return Policy”, please adhere to the following: The customer is responsible for the cost of shipment on all returns being sent back to Inside-Out Sports. Any return shipping fees will be charged to the customer as well. No returns will be credited after 14 days. After that, items may be exchanged only per agreement with Inside-Out Sports. If you ship your product back to Inside-Out Sports and the 14-day period has passed, your product will not be accepted by Inside-Out Sports and will be shipped back to you AT YOUR EXPENSE. All items must be returned with the following: The original tags and warranty information if there is any A copy of invoice or receipt Manufacturer’s original packaging Written course of action desired (credit account, exchange, etc..) - see below Only wetsuits and bikes may be returned “test-driven” (for sizing purposes) within the 14-day window. All other items must be returned in brand new condition. Any damage or unreasonable wear on “test-driven” items will be charged to the customer at the discretion of Inside-Out Sports. Make very certain that shoes are never worn outside before returning. Inspect all tires prior to riding them. Used tires cannot not be accepted. Once a tire is ridden, it is NO longer returnable. Any damaged products must be reported to Inside-Out Sports within two business days of receiving your package. It is the customer and/or receiver's responsibility to hold onto any packaging materials of any package or product that is damaged and requires a claim to be filed by Inside-Out Sports. If this is not done, Inside-Out Sports does not guarantee that any reimbursement will be issued. Inside-Out Sports again thanks you for your purchase. We take great pride in providing our customers with the best products and services possible. -------------------------------------------------------------------------------- THERE IS NO NEED TO CALL REGARDING A RETURN IF YOU MEET THE PARAMETERS ABOVE. PRINT AND FILL OUT THIS FORM AND INCLUDE IT WITH YOUR RETURN. NAME: _______________________________ TICKET #: __________________ DAYTIME PHONE #: ____________________ ITEM #: ____________________ EMAIL ADDRESS: ______________________ PURCHASE PRICE (MINUS SHIPPING): __________________________________ REASON FOR RETURN: _______________________________________________ __________________________________________________________________ __________________________________________________________________ For Mail Order Returns, please return the item along with the completed Returns Form below to: Inside-Out Sports 2002 Grisdale Ln. Cary, NC 27513 Attn: Mail Order For In Store Returns, simply go to one of our retail locations during normal business hours.
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